Privacy Notice (v2)
Advocating Together Ltd
Effective from: August 2025
Review date: August 2026
Approved by: Clair Domville – Director
At Advocating Together Ltd (including the STEP service), we are committed to protecting
your privacy and handling your personal data with care and transparency. This Privacy
Notice explains how we collect, use, store and protect your information.
- Who we are
Advocating Together Ltd is a limited company supporting parents and carers of
children and young people with additional needs.
Registered address: 2 Ambassador Place, Stockport Road, Altrincham, WA15 8DB
Email: STEP@AdvocatingTogether.com
ICO Registration Number: ZB949032 - What personal data we collect
We may collect the following types of information:
- Name and contact details (phone, email, address, etc.)
- Information about your family’s needs including information about your
child(ren)/young person(s). - Notes from support sessions, referrals or signposting
- Feedback or survey responses
- Information from other professionals or services to help us support you
- Any other information you choose to share to help us support you
- Why we collect your data
We use your data to:
- Provide tailored support and guidance
- Maintain accurate records of support provided
- Refer or signpost you to appropriate services (with your consent)
- Understand and improve our services
- Meet our legal and safeguarding obligations
- Our legal basis for processing
We process your data under one or more of the following lawful bases:
- Legitimate interests: to provide effective support services
- Consent: where we ask you before sharing information externally
- Legal obligation: for safeguarding or regulatory requirements
- How we store and protect your data
Your data is stored securely using encrypted digital systems, with access restricted to
trained team members. We do not share your information without your consent, unless
required by law (e.g. safeguarding concerns).
We retain your data only as long as necessary – typically for up to 6 years from the last
point of contact, unless legally required to keep it longer. - Your data rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the data we hold about you
- Ask for corrections to inaccurate data
- Request deletion of your data (“the right to be forgotten”)
- Object to how your data is used
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us at:
STEP@AdvocatingTogether.com
- Changes to this Privacy Notice
We may update this notice from time to time. The latest version will always be available
on our website or upon request. - Questions?
If you have any questions or concerns about how we use your data, please don’t
hesitate to contact us at:
GDPR@AdvocatingTogether.com